Ihrv2 Privacy Policy — Protecting Your Information
This Privacy Policy explains how ihrv2 collects, uses, stores, and protects the personal data of users in Malaysia. We are committed to ensuring your information is handled transparently and responsibly.
Last updated: 2026. This policy applies to all registered users of the ihrv2 platform.
What Information We Collect
When you register and use the ihrv2 platform, we collect several categories of information to ensure the services provided run smoothly, securely, and in line with your needs as a user in Malaysia.
Account & Identity Information
- Full name, date of birth, identity card number, and email address provided during registration.
- Mobile phone number used for two-factor authentication and account-related communications.
- Malaysian residential address, which may be required for identity verification purposes.
Payment & Transaction Information
- Payment method details used, including local e-wallets and bank account information in MYR.
- Deposit and withdrawal transaction history, including dates, amounts in MYR, and the payment methods used.
- Transaction reference numbers for dispute resolution and internal audit purposes.
Device, Browser & Usage Data
- IP address, browser type, operating system version, and device information used to access the platform.
- Activity log data, including pages visited, session duration, and records of actions taken within the platform.
- General location information based on IP address to verify that the user is accessing from Malaysia.
How This Information Is Used
Ihrv2 uses collected data solely for legitimate purposes directly related to the operation of the platform. We do not sell users' personal information to any third party for marketing or commercial purposes.
Data is used for the following purposes:
- Account management — registering and verifying user identities, processing logins, and handling account-related requests.
- Transaction processing — processes deposits and withdrawals in MYR, verifies payments, and resolves any transaction disputes.
- Security & fraud prevention — detects unusual activity, prevents unauthorised access, and protects the integrity of the platform.
- Legal compliance — meets reporting requirements to the relevant authorities in Malaysia when required by law.
- Service improvement — analyses aggregated usage patterns to improve the user experience and platform performance.
- Service communications — sends important notifications related to your account, transactions, and policy updates.
Cookies & Tracking Technologies
The ihrv2 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our website.
Types of cookies used:
- Essential cookies — required for core platform functions such as login verification and session security. Cannot be disabled.
- Performance cookies — gathers information on how users interact with the platform for internal improvement purposes.
- Functional cookies — saves user preferences such as language and display settings for a more convenient experience on return visits.
You can manage or disable cookies through your browser settings. Please note, however, that disabling essential cookies may affect the overall functionality of the ihrv2 platform.
Data Security & Third-Party Sharing
How Your Data Is Protected
Ihrv2 implements appropriate technical and organisational security measures to protect users' personal data from unauthorised access, disclosure, alteration, or destruction. These measures include data encryption during transmission and storage, strict access controls to internal systems, and continuous monitoring for suspicious activity.
Financial transaction data in MYR is protected using recognised industry security standards. Access to sensitive user data is restricted to staff who require it to carry out their duties.
Third-Party Sharing
Ihrv2 does not sell, rent, or share users' personal information with third parties for marketing purposes. Data sharing is strictly limited to the following situations:
- Payment service providers — to process MYR transactions requested by users, subject to strict confidentiality agreements.
- Legal authorities — when required by Malaysian law or a valid court order.
- Fraud prevention — with third-party security service providers engaged to detect and prevent fraudulent activity, subject to data protection agreements.
All third parties working with ihrv2 are required to comply with data protection standards equivalent to those in this policy.
Your Rights as a User and How to Reach Us
Right to Access, Correction, and Deletion
As an ihrv2 user in Malaysia, you have the following rights regarding your personal data:
- Right to Access — you have the right to request a copy of the personal data we hold relating to your account.
- Right to Correction — you may request corrections to any inaccurate or outdated information held in your account.
- Right to Deletion — you may request the deletion of your personal data under certain circumstances, subject to legal requirements that oblige us to retain specific records.
- Right to Restriction of Processing — in certain circumstances, you may request that we restrict how we process your data.
Privacy Policy Changes
Ihrv2 reserves the right to update or modify this Privacy Policy from time to time. Users will be notified of any significant changes via in-platform notifications or by email. The date of the most recent update will always be displayed at the top of this page. Continued use of the platform following any changes constitutes acceptance of the revised policy.
Contact Us About Privacy
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact the ihrv2 privacy team by email at [email protected]. We will endeavour to respond to your enquiry within 14 business days. For general information about using the platform, visit our FAQ page.
Have More Questions?
Check our FAQ page for answers to common questions, or register an ihrv2 account to start enjoying Malaysia's trusted entertainment platform.